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“Voice of the customer” applications — parsing, interpreting, and responding to customer input — are particularly promising.
A new study reveals the make-or-break factors for developing networking skills.
Willy Das and Samantha Dewalt
Fair or not, you need to work through the experience while keeping important relationships intact.
Dina Denham Smith and Ron Carucci
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Robin Abrahams and Boris Groysberg
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A roundup of Harvard Business Review’s most popular ideas and advice.
Resources, practical advice, and personal stories to lift you up and move you forward.
Career and life advice for young professionals.